Terms of service

1. Acceptance

By signing up for a Coressssfitzaa9 account or using the platform, you accept these terms on behalf of the gym or organisation whose data you enter. If you do not accept, do not use the platform.

2. Your account

An account is issued to a named person acting on behalf of a gym. You are responsible for the credentials, the roles you configure and the actions taken under those credentials. Named accounts only - shared logins are disallowed.

3. Acceptable use

• Use the platform to run legitimate gym-ops workflows - member records, fees, attendance and workouts.
• Do not attempt to extract data belonging to other gyms, reverse-engineer the service, or circumvent role scopes.
• Do not upload material that infringes intellectual property, violates the law, or is used to harm members or staff.
• Do not use the platform to send unsolicited marketing beyond transactional communications a member has opted into.

4. Member data

Data you enter about members - contact details, payments, attendance and workouts - remains yours. We process it to run the platform and to generate the surfaces you enable, as described in the privacy policy. Full CSV export is available at any time.

5. Fees and billing

Plans are quoted based on member count and branch structure. Starter and Growth plans run month-to-month. Multi-branch plans run on an annual arrangement that includes onboarding. Fees are due in advance of the billing period. Failure to pay may result in access being paused until the account is current.

6. Ai-generated plans

Workout plans generated by the platform are drafts. Every plan is subject to trainer review and approval before it is issued to a member. The platform does not replace clinical, medical or physiotherapy judgment. Members with medical conditions, injuries or contraindicated needs should be routed through a qualified professional, not through Ai-only output.

7. Uptime and support

We aim for high availability and respond to support requests during business hours. Scheduled maintenance is announced in advance where possible. Uptime commitments beyond the default apply where explicitly agreed in writing for multi-branch plans.

8. Term and termination

Month-to-month plans can be cancelled at the end of any billing period. Annual arrangements run for the term unless a shorter exit is agreed. On termination, data can be exported for thirty days, after which archival deletion follows the retention policy.

9. Liability

To the extent permitted by law, our aggregate liability for any claim relating to the platform is limited to the fees paid by the account holder in the twelve months preceding the claim. We are not liable for indirect, consequential or punitive losses. Nothing in these terms limits liability where it cannot be limited by law.

10. Changes to the terms

If we make a material change to these terms, we notify the account holder in-platform and by email. Continued use after notification constitutes acceptance. If a change is unacceptable, the account can be cancelled without penalty within the notification window.